PRIVACY POLICY

LEGAL PROTOCOL • DATA GOVERNANCE

Privacy Policy

Effective Date: October 2026 • Published by ÀÁDÙN (& Co.), Lagos, Nigeria

1. Commitment to Client Discretion

At ÀÁDÙN (& Co.), registered and operating in Lagos, Nigeria, we hold client privacy with the same unhurried reverence we apply to our botanical formulations. This Privacy Policy details how personal information is gathered, managed, and safeguarded when visiting aadun.co, acquiring our botanical perfume oils, whole-leaf teas, or commissioning bespoke home fragrances.

2. Personal Information We Collect

When interacting with our studio, we collect necessary data to fulfill acquisitions and maintain high-touch concierge support:

Order & Identity Details: Full name, billing address, dispatch recipient address, phone number, and direct email address.
Scent & Diagnostic Records: Responses submitted via our Signature Scent Quiz, scent preference notes, and bespoke commission accords stored via custom Line Item Properties.
Transaction Data: Payment verification tokens generated via secured financial gateways (Paystack / Shopify Payments). We do not store raw card credentials or bank account details on our servers.
Technical Logs: Device IP address, browser type, time-zone settings, and browsing telemetry captured via minimal functional cookies.

3. Purpose and Legal Grounds for Processing

Your data is processed under the Nigeria Data Protection Act (NDPA) and applicable international frameworks exclusively for:

Compounding, bottling, packaging, and dispatching bespoke orders.
Coordinating physical door-to-door courier deliveries across Lagos, nationwide Nigeria, and international routes.
Transmitting transactional dispatches (receipts, tracking confirmations, abandoned browse notices, and order status updates).
Direct studio concierge communication via official WhatsApp and electronic mail upon your direct inquiry.

4. Data Sharing & Third-Party Transfers

ÀÁDÙN does not sell, rent, monetize, or disclose client identity information to third-party commercial data brokers. We share information strictly with necessary logistical and technical partners under strict confidentiality:

Fulfillment Couriers: Name, phone number, and street address shared with dedicated dispatch riders in Lagos or regional courier networks (AAJ Logistics, UPS Express).
E-Commerce Platform: Encrypted hosting managed via Shopify Inc. infrastructure.
Legal Compliance: Where compelled by valid sovereign judicial summons, regulatory mandates, or enforcement under public law.

5. Data Retention & Security Measures

We store transactional and commission dossiers for as long as required to fulfill statutory tax, commercial recordkeeping, and client concierge warranties. All communication channels and checkout pipelines are encrypted using industry-standard Secure Sockets Layer (SSL) 256-bit encryption.

6. Your Rights Under Data Protection Law

You have full sovereignty over your personal data. At any stage, you may request to:

Access a ledger of personal data held by our studio.
Rectify inaccuracies in your name, contact, or delivery details.
Request the deletion of your customer profile and scent quiz records.
Opt out of marketing communications via the unsubscribe link in our newsletters or by emailing our data desk.